SERVICE & MAINTENANCE

The Wheelchair88’s product requires very little maintenance, but it is important to perform regular maintenance & upkeep of the wheelchair for longevity.  Even a little cleaning now and again will go a long way to keeping your wheelchair looking & functioning like new, and we highly recommend it.

If you need help, the first step is to Contact Us to speak to one of our helpful Parts & Service Technicians. You can drop us an email to below email address so we can reach you.

Support Email ID: support@wheelchair88.com

WARRANTY POLICY

Foldawheel Series, Lloyd Standing Series, PW-4x4Q (All Terrain Power Chair)

The warranty for the above wheelchair models is up to “5 years Limited International Warranty”.

Below is the breakdown of the warranty:

NoPartsWarranty Time Frame

(Year)

1Wheelchair Frame5
2Motor & Controller Module2
3Battery1
4Wear & Tear Parts

●       Backrest & seat cushion

●       Armrest pad

●       Storage & travel bag (PW-999UL & PW-1000XL Only)

 

No Warranty

WARRANTY INFORMATION & CLAIMING

The warranty only covers NON-DELIBERATE OR NON-ACCIDENTAL Damage.  Damaged caused by user negligence, accidental damages, intentional or not are not covered under the warranty. Products which have been subjected to negligence, abuse, improper storage, or handling, improper operation, any modifications, misuse are not covered by the warranty.  Any damaged caused by improper usage, or normal wear and tear is not covered, and you should not use the Warranty Claim.  If you’re sure you need to file a warranty claim kindly provide as much information as you can about the issue.

Upon warranty claim, we will ask for photos of the chair to verify its condition.  If photos can not be provided, warranty parts will not be provided.  Kindly provide photos of your wheelchair upon claiming any warranty, especially if it involves the motors or frame.  There is no exception to this policy.  If photos are not provided, warranty parts will not be provided.